Premium Business Services
Solutions That Matter
Designed to make your Houston business more successful and efficient
Why Choose Us?
- Reduced Overhead and Costs
- Improve Efficiency and Productivity
- Increase Customer Service Satisfaction
About the Lighthouse of Houston
Since 1939 The Lighthouse of Houston has been focusing on creating jobs for people who are blind or low vision. These jobs have provided meaningful employment for thousands of individuals over the many decades. We’ve expanded our business services over the years and now offer more jobs that meet employment needs and create upward mobility opportunities. Our on-the-job training and accessibility resources allow our staff to provide high quality service to our business customers.
Our dedicated Business Development team is standing by to help your company find a solution that matters! We are dedicated to continuing to hire and train the best, most qualified staff team of people who are blind or low vision to provide your company with the highest quality of service.
Call & Contact Centers
Reliable call and contact center services that assist businesses in outsourcing to provide high client and customer satisfaction. Our support can be customized to ensure your needs are met.
Rely on our experienced and trustworthy customer service agents and representatives who have the ability to provide 24/7 support. We offer onsite or teleservices and can guarantee high employee retention. We also offer personalized training and assistive technology packages to support client software. All of our services are HIPAA compliant.
Our Services
- Inbound Customer Service
- Help Desk
- Switchboard Operations
- Appointment Setting
- Dispatching
- Order and Claims Entry
- And More!
We help organizations digitally transform by turning their piles of paper and stored paper filed into digital assets they can easily access and manage. Our highly trained professionals can also manage onsite mailroom operations and offer digital mailroom solutions.
Rely on our experienced and trustworthy customer service agents and representatives who have the ability to provide 24/7 support. We offer onsite or teleservices and can guarantee high employee retention. Our staff is experienced with UPS and FedEx software, managing medical records, are HIPAA compliant, Privacy Act compliant, and Freedom of Information Act compliant.
Our Services
- Digital Transformation (scanning and imaging)
- Document Tracking and Retrieval
- Document Preparation
- Document Disposition
- Mailroom Outsourcing
- Digital Mailroom Solutions
- Audio Transcription
- Digital Mailroom Solutions
- And More!
Our experienced staff are trained to kit, assemble, fold, and label ongoing, one-time, small to large projects. We offer quick turnaround times, customizable kitting solutions, and kit sustainment, replenishment, and fulfilment.
Our Services
- Assembly of Products
- Folding and Packaging
- Labeling and Tagging
- Kitting and Fulfilment
- And More!
For Assistance contact
Michael Geisler
Manager of Business Development
Our Business Partners
For over 30 years, we have partnered with government, commercial, and nonprofit organizations to create meaningful employment opportunities for people who are blind or low vision.
Our business partners include, VA Long Beach, Bayou City Hemp, 8th Wonder Brewery, University of Houston, Army National Guard, Aviation Labs, Global Filtration, Railroad Retirement Board, Texas Department of Criminal Justice, Health and Human Services Commission, Texas Parks and Wildlife, WorkQuest Central Store, and more.
Our Partners
We are partnered with many organizations and agencies to provide services, support, and employment opportunities to people who are blind or low vision in Houston and surrounding areas. Our partners include, Ability One Program, Achilles International Houston, Works Wonders, National Industries for the Blind, WorkQuest, University of Houston College of Optometry, Health and Human Services Commission, Texas Workforce Commission, Texas Workforce Solutions, Visually Equality of Life, San Jacinto College OT, Paw Therapy, Stephen F. Austin College, Lone Star College Kingwood OT, and more.
INDIVIDUALS SERVED EACH YEAR
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OF EMPLOYEES ARE BLIND OR LOW VISION
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VOLUNTEERS EACH YEAR
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