BEGIN:VCALENDAR VERSION:2.0 PRODID:-//The Lighthouse of Houston - ECPv6.15.20//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:The Lighthouse of Houston X-ORIGINAL-URL:https://houstonlighthouse.org X-WR-CALDESC:Events for The Lighthouse of Houston REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20240310T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20241103T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20250309T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20251102T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20260308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20261101T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251203T130000 DTEND;TZID=America/Chicago:20251203T150000 DTSTAMP:20260424T224636 CREATED:20250303T164841Z LAST-MODIFIED:20250303T164841Z UID:10003616-1764766800-1764774000@houstonlighthouse.org SUMMARY:Unleash Your Voiceover Potential: Advanced Settings and App Mastery DESCRIPTION:Are you a seasoned Voiceover user ready to take your iPhone experience to the next level and unlock the full potential of your iPhone? \nThis advanced training course is designed to push your Voiceover knowledge beyond the basics and equip you with expert-level skills and hidden features you might not know exist. \nJoin us as we dive deep into advanced Voiceover settings and app-specific tips\, empowering you to customize your experience. \nIn this workshop\, you will: \n\nMaster advanced settings: Explore customization options for verbosity\, pronunciation\, sounds\, and haptic feedback to create a personalized and comfortable Voiceover environment.\nUnlock hidden features: Discover lesser-known gestures\, keyboard shortcuts\, and Voiceover rotor configurations to streamline your interactions with Voiceover.\nNavigate complex apps: Learn advanced techniques to navigate intricate apps like web browsers\, social media platforms\, entertainment\, productivity and more\, all with Voiceover guidance.\nBecome an app navigation expert: Master app-specific functionalities and Voiceover settings to overcome common challenges and unlock efficient workflows.\n\nThis workshop is ideal for: \n\nExperienced Voiceover users seeking to refine their skills and customize their experience.\nIndividuals comfortable with Voiceover basics who are ready to explore advanced settings and app-specific applications.\nAnyone who wants to become a Voiceover power user and maximize the accessibility potential of their iPhone.\n\n Prerequisites: This workshop assumes a solid understanding of fundamental Voiceover navigation and functionalities. \nFor additional information call 713-527-9561\, option 5 or email Training@HoustonLighthouse.org. \n  \nRegister Online\n\n\n \n \n Voiceover Advanced Class\n "*" indicates required fields \n \n Δ\n \n \n\n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n First\n \n \n \n \n Last\n \n \n \n Email*\n \n PhoneLevel of experience with VoiceoverAnything in particular you are looking to learn\, questions\, commentsAddress* \n \n \n Street Address\n \n \n City\n \n \n State\n AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific\n \n ZIP Code\n \n \n \n How did you hear about this event?Social MediaGoogleWord of MouthRefer a FriendPast ParticipantOtherRegister Today Quantity*\n \n \n Price:\n $15.00\n \n \n Quantity \n Total\n \n Credit CardConfiguration Required: To use the Square field\, please configure your Square Settings. URL:https://houstonlighthouse.org/event/unleash-your-voiceover-potential/2025-12-03/ LOCATION:The Lighthouse of Houston\, 3602 West Dallas\, Houston\, TX\, 77019\, United States CATEGORIES:Technology and Employment Training ATTACH;FMTTYPE=image/jpeg:https://eadn-wc02-10923896.nxedge.io/wp-content/uploads/2025/03/Voiceover-Class.jpg GEO:29.7578318;-95.4071468 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Lighthouse of Houston 3602 West Dallas Houston TX 77019 United States;X-APPLE-RADIUS=500;X-TITLE=3602 West Dallas:geo:-95.4071468,29.7578318 END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251210T090000 DTEND;TZID=America/Chicago:20251210T110000 DTSTAMP:20260424T224636 CREATED:20240217T051954Z LAST-MODIFIED:20240403T210353Z UID:10002839-1765357200-1765364400@houstonlighthouse.org SUMMARY:Microsoft Office Class - Morning DESCRIPTION:This class is designed to increase a beginner’s confidence in the use of Microsoft Office Suite including\, word\, excel\, outlook\, other Microsoft Office apps and programs\, while using JAWS screen reader. You will learn key functions of each program\, JAWS shortcut commands\, and other tools and tips that will enhance your Microsoft Office Suite knowledge to help ensure your computer interaction is less stress and ready for success! \nPlease note\, a basic level of knowledge of JAWS is required to take this class. We offer training classes on JAWS; please contact us for more information. \nRegister Online\n\n \n \n Microsoft Office Class Registration\n "*" indicates required fields \n \n Δ\n \n \n\n \n URLThis field is for validation purposes and should be left unchanged.Name*\n \n \n First\n \n \n \n \n Last\n \n \n \n Email*\n \n PhoneLevel of experience with MicrosoftLevel of experience with JAWSAnything in particular you are looking to learn\, questions\, commentsAddress* \n \n \n Street Address\n \n \n City\n \n \n State\n AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific\n \n ZIP Code\n \n \n \n How did you hear about this event?Social MediaGoogleWord of MouthRefer a FriendPast ParticipantOtherNumber of Class Registrations Quantity*\n \n \n Price:\n $15.00\n \n \n Quantity \n Total\n \n Credit CardConfiguration Required: To use the Square field\, please configure your Square Settings. URL:https://houstonlighthouse.org/event/microsoft-office-class-morning/2025-12-10/ LOCATION:The Lighthouse of Houston\, 3602 West Dallas\, Houston\, TX\, 77019\, United States CATEGORIES:Technology and Employment Training ATTACH;FMTTYPE=image/jpeg:https://eadn-wc02-10923896.nxedge.io/wp-content/uploads/2024/02/Microsoft-Class.jpg ORGANIZER;CN="The Lighthouse of Houston - Education and Training Department":MAILTO:training@houstonlighthouse.org GEO:29.7578318;-95.4071468 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Lighthouse of Houston 3602 West Dallas Houston TX 77019 United States;X-APPLE-RADIUS=500;X-TITLE=3602 West Dallas:geo:-95.4071468,29.7578318 END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251217T090000 DTEND;TZID=America/Chicago:20251217T170000 DTSTAMP:20260424T224636 CREATED:20251216T213352Z LAST-MODIFIED:20251216T214221Z UID:10007245-1765962000-1765990800@houstonlighthouse.org SUMMARY:Houston Lighthouse Customer Service Certification Training Program-Enrollment Open DESCRIPTION:Houston Lighthouse Customer Service Certification Training Program \nWe are pleased to announce that enrollment is now officially open for the Houston Lighthouse Customer Service Certification Training Program! \nThis intensive\, 8-week program is specifically designed to equip participants with the advanced assistive technology skills and core customer service competencies required for successful careers in today’s call center and customer-facing roles. \n Key Program Details \n\nProgram Start Date: Monday\, January 12\, 2026\nDuration: 8 Weeks (Full-time\, 5 hours of classroom activities per day)\nCost: $1\,428\n\n Program Highlights: A Comprehensive Path to Certification \nThis robust training covers essential areas from foundational tech literacy to advanced career readiness\, culminating in a formal certification. \nWeeks 1-2: Advanced Assistive Technology Training \n\nIn-Depth JAWS Expertise: Receive intensive\, hands-on training on the JAWS Screen Reader as the primary assistive technology tool.\nProductivity Suite Mastery: Learn to expertly navigate and utilize JAWS within Microsoft Office (Outlook\, Word\, Excel\, Teams) and the Google environment (specifically Google Forms). This is critical for daily professional tasks.\n\nWeeks 3-5: Core Customer Service Modules \n\nEssential Communication: Master professional communication\, including active listening\, de-escalation fundamentals\, professional language\, and best practices for written (chat/email) communication.\nOperational Excellence: Cover critical topics like Call Center Operations\, Quality Assurance rubrics\, and handling challenging customer situations.\nReal-World Exposure: Prepare for modern employment through dedicated sessions on Remote\, and in person\, Work Readiness.\n\nWeeks 6-8: Certification & Career Readiness \n\nJob Market Preparation: Build confidence with dedicated workshops on Resume Writing\, utilizing job search tools\, and extensive Job Interview Skills training\, including mock interviews.\nFormal Certification: The program culminates in a comprehensive assessment (written\, oral\, and practical) on Day 1 of Week 8\, leading to your official certification and preparation for job search.\n\n Benefits for Participants \n\nCareer Advancement: Gain a certification that significantly boosts employability in high-demand customer service and call center roles.\nTechnological Confidence: Achieve advanced proficiency in crucial assistive technologies\, eliminating barriers to complex professional software environments.\nPractical Skills: Develop the soft skills necessary to manage customer expectations\, resolve complaints effectively\, and contribute to organizational quality assurance.\n\n Secure Your Spot \nSpace is limited for this highly specialized program. Don’t miss this opportunity to invest in your future. \nRegister Today to secure your place in the cohort beginning January 12\, 2026! \nEmail: Training@HoustonLighthouse.org \nCall: (713) 284-8471 URL:https://houstonlighthouse.org/event/lighthouse-customer-service-certification-training-program-enrollment/ LOCATION:The Lighthouse of Houston\, 3602 West Dallas\, Houston\, TX\, 77019\, United States CATEGORIES:Adult Events,Technology and Employment Training ATTACH;FMTTYPE=image/png:https://eadn-wc02-10923896.nxedge.io/wp-content/uploads/2025/12/Customer-Service-Certification-Training.png GEO:29.7578318;-95.4071468 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Lighthouse of Houston 3602 West Dallas Houston TX 77019 United States;X-APPLE-RADIUS=500;X-TITLE=3602 West Dallas:geo:-95.4071468,29.7578318 END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251224T130000 DTEND;TZID=America/Chicago:20251224T150000 DTSTAMP:20260424T224636 CREATED:20240217T052444Z LAST-MODIFIED:20240403T210316Z UID:10002899-1766581200-1766588400@houstonlighthouse.org SUMMARY:Microsoft Office Class - Afternoon DESCRIPTION:This class is designed to increase a beginner’s confidence in the use of Microsoft Office Suite including\, word\, excel\, outlook\, other Microsoft Office apps and programs\, while using JAWS screen reader. You will learn key functions of each program\, JAWS shortcut commands\, and other tools and tips that will enhance your Microsoft Office Suite knowledge to help ensure your computer interaction is less stress and ready for success! \nPlease note\, a basic level of knowledge of JAWS is required to take this class. We offer training classes on JAWS; please contact us for more information. \nRegister Online\n\n \n \n Microsoft Office Class Registration\n "*" indicates required fields \n \n Δ\n \n \n\n \n URLThis field is for validation purposes and should be left unchanged.Name*\n \n \n First\n \n \n \n \n Last\n \n \n \n Email*\n \n PhoneLevel of experience with MicrosoftLevel of experience with JAWSAnything in particular you are looking to learn\, questions\, commentsAddress* \n \n \n Street Address\n \n \n City\n \n \n State\n AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific\n \n ZIP Code\n \n \n \n How did you hear about this event?Social MediaGoogleWord of MouthRefer a FriendPast ParticipantOtherNumber of Class Registrations Quantity*\n \n \n Price:\n $15.00\n \n \n Quantity \n Total\n \n Credit CardConfiguration Required: To use the Square field\, please configure your Square Settings. URL:https://houstonlighthouse.org/event/microsoft-office-class-afternoon/2025-12-24/ LOCATION:The Lighthouse of Houston\, 3602 West Dallas\, Houston\, TX\, 77019\, United States CATEGORIES:Technology and Employment Training ATTACH;FMTTYPE=image/jpeg:https://eadn-wc02-10923896.nxedge.io/wp-content/uploads/2024/02/Microsoft-Class.jpg ORGANIZER;CN="The Lighthouse of Houston - Education and Training Department":MAILTO:training@houstonlighthouse.org GEO:29.7578318;-95.4071468 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Lighthouse of Houston 3602 West Dallas Houston TX 77019 United States;X-APPLE-RADIUS=500;X-TITLE=3602 West Dallas:geo:-95.4071468,29.7578318 END:VEVENT END:VCALENDAR